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Refunds/Cancellations

We offer you a variety of Kerala snacks and non-Kerala snacks, which gives your heart and tummy a feel of satisfaction than ever.

Since products are perishable goods and are made to order, we would not be able to provide any refunds. No refunds for wrong addresses, recipient unavailable and other causes beyond the control of us would not be entertained. once it’s order is placed it cannot be cancelled

Hotcakes will issue a refund to the same card/account/medium through which you have made the payment incase of cancellation

All refunds shall be made within the period of 7-10 working days from the date of cancellation.

It is entirely up to Hotcakes discretion, to change,cancel, refund or otherwise offer any other option to the customer.

COPYRIGHT POLICY

All content on this website including the logo, graphics, text, design, is the property of Ovenfresh. No part of the content shall be copied, downloaded, uploaded, published and transmitted without prior, written permission from Ovenfresh.

MODIFICATION OF TERMS & CONDITIONS

Ovenfresh may at any time modify the terms and conditions (“Terms”) of the Service without any prior notification to you and the revised version shall be available on the site. In the event of you not agreeing to the revised terms, then you should stop using the site. By continuous usage you are agreeing to the published Terms.

If at any time you have questions or concerns regarding our policy or your privacy or please feel free to write us an email to [email protected]

By placing the order the customer has unconditionally accepted the terms and conditions of use as given here under and/or elsewhere in the site.

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